Please read these Terms of Service (“Terms”, “Terms of Service”) carefully before using the website (the “Service”) operated by  Minimotors (“us”, “we”, or “our”). Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.


The trademarks, logos and service marks (collectively the “Trademarks”) which you see on this site are registered and unregistered trademarks of Minimotors. Nothing contained on the Web Site should be construed as granting, by implication, or otherwise, any license or right to use any trademark displayed on this Web Site without the written permission of Minimotors or such third party who owns the trademark. Your misuse of any trademark displayed on the Web Site, or any other content on the Web Site, except as provided herein, is strictly prohibited.


All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Minimotors or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Minimotors, with copyright authorship for this collection by Minimotors, and protected by international copyright laws.


You shall not commit or encourage a criminal offence, transmit or distribute a virus including but not limited to Trojan horse, worm, logic bomb or post any other material on the Site which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene. Any breach of this provision would constitute a criminal offence under the Computer Misuse and Cybersecurity Act 2013.


We may with immediate effect upon giving you notice, terminate your use of the Platform and/or Services. We may bar access to the Platform and/or Services (or any part thereof) for any reason whatsoever, including a breach of any of these Terms of Use or where if we believe that you have violated or acted inconsistently with any terms or conditions set out herein, or if in our opinion or the opinion of any regulatory authority, it is not suitable to continue providing the services relating to the Platform.


There may be instances where error may occur which affects the product pricing. If we discover an error in the price of any Products which you have ordered, we will inform you of this as soon as possible and give you the option of reconfirming your Order at the correct price or cancelling it. If we are unable to contact you we will treat the Order as cancelled. If you cancel your Order before we have shipped it to you, and you have already paid for your Order, you will receive a full refund.


There may be instances where product model may or may not fulfills the physical criteria for personal mobility devices set by LTA. Each product page will have description to notify customer if product model fits the LTA law. Customer needs to acknowledge term & conditions before check out and payment. Upon acknowledgement of terms & conditions, we assume that customer have been notified of product model LTA criteria and is responsible to follow the LTA law set for personal mobility devices. Product model that does not fits the LTA law will be for export sales or use in private properties.


We will make every reasonable effort to deliver the Product to you within the delivery timeframe stated on the relevant page on which the Product is listed, but you acknowledge that while stock information on the Platform is updated regularly, it is possible that in some instances a Product may become unavailable between updates. All delivery timeframes given are estimates only and delays can occur.


 External Links

Our Service may contain links to third-party web sites or services that are not owned or controlled by Minimotors.

Minimotors has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Minimotors shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

We reserve the right to update, change or replace any part of these Terms of Service, Privacy Policy, material used and product information by posting updates and/or changes to our website. We do not warrant or represent the accuracy or completeness of information provided on this site.

Refund and Cancellation 

We do not accept the case below:

  1. More than 7 days of receiving the item.
  2. If item open/used or damaged.
  3. Sending item back to us without prior contact.

Warranty of Products

Please choose the Warranty Period you wish to cover.

Warranty covers Motor, Main Controller, LCD screen, Battery and Charger.

The Warranty does not cover due to following reasons:
1. Consumables such as brake pads, braking disc, tires, tube, bearings and etc.
2. Malfunction due to misuse, modification and disassembling.
3. Accidental damage or exterior damages due to usage.
4. Damage or malfunction caused by rain or water.
5. Modification/alteration of the product.

Applicable for United States customers only. Warranty does not cover outside of the United States.

Contact Us

If you have any questions about these Terms, please contact us.